Last updated July 31, 2023
1. Introduction
These Digital Product and Services Terms and Conditions ("Terms") apply to all users of the digital products and services (collectively, "Services") provided by Sarah Dawn Moore Consulting LLC, ("Sarah", "we", "us", "our"). By accessing or using any of our Services, you agree to be bound by these Terms. We may modify these Terms at any time, and your continued use of Services following such changes shall signify your agreement to be bound by the modified Terms.
2. Intellectual Property
All content, including but not limited to multimedia materials, courses, downloadable files, community and user-generated content, and all associated content is the property of Sarah Dawn Moore and Sarah Dawn Moore Consulting LLC
All intellectual property rights in the Services are, and remain, the property of Sarah Dawn Moore. These rights include, but are not limited to, ownership rights in all text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, course content, and the design, layout, look, appearance, graphics and other content of our Services, and are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree to not remove, alter or obscure any components, parts, ideas, designs, or elements of the Services, as well as any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services.
3. License to Use Services
When you purchase or subscribe to our Services, you are granted a limited, non-exclusive, non-transferable license to access and use the Services. You agree not to reproduce, redistribute, transmit, sell, or otherwise exploit the Services for any purpose other than personal and non-commercial use, unless expressly permitted by us in writing. Upon termination of your subscription for any reason, this license will be revoked. In the event of termination, you understand and agree that we may retain your data as required by law or for legitimate business purposes.
4. Access and Use of Services
The Services are intended for individuals who are at least 18 years old. You may not access or use the Services if you are under 18. You may only access and use the Services for personal, non-commercial purposes.
5. Online Consultations
Information shared during online consultations is strictly confidential and for informational purposes only. It is not intended as, and must not be relied upon as medical, psychological, legal, financial, or any other types of professional advice. Recording, copying, or distribution of any session is strictly prohibited. Both parties agree to keep all information shared during consultations strictly confidential, with the understanding that any breach of this provision may result in immediate termination of Services and potential legal action. It does not replace professional medical, psychological, legal, or financial advice and should not be used as such.
6. Payment and Refunds
Payments are accepted via credit card through Stripe, PayPal, GooglePay, or any other third party payment platform deemed appropriate by us. By making a payment, you warrant that you have the legal right to use the payment method provided. You agree to pay all listed subscription fees and abide by the terms and conditions of each Service. All purchases are final and non-refundable. Subscriptions or Services may be terminated in our sole discretion for any reason whatsoever, including, but not limited to non-payment, violation of these Terms, subscription cancellation, etc. We reserve the right to change our prices for products and services at any time.
7. International Use
Sarah's services are available to users outside the United States. You agree to comply with all local laws regarding online conduct and acceptable content.
9. Confidentiality
You agree to keep all content and information shared within the Services by us or other users strictly confidential.
The Parties agree to maintain the confidentiality of all information shared during the coaching relationship, unless otherwise required by law. The Coach will not disclose any information about the Client to any third party without the Client’s written consent.
10. Nature of Information Provided All information and content provided through our Services represent the opinions and recommendations of Sarah Dawn Moore only. They do not constitute, and should not be interpreted or relied upon as medical, therapeutic, psychological, legal, financial, or any other professional advice. It is solely your responsibility to seek professional advice prior to implementing, acting upon, or not acting upon any information delivered as part of any of our Services
11. Waiver of Liability
You hereby release and waive all claims against Sarah Dawn Moore, Sarah Dawn Moore Consulting LLC, and any of their officers, directors, agents, partners, and employees from any and all liability for claims, damages (actual and consequential), costs and expenses (including litigation costs and attorneys' fees) of every kind and nature.
12. Indemnity
You agree to indemnify and hold Sarah Dawn Moore, Sarah Dawn Moore Consulting LLC, harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against us by any third party due to, or arising out of, or in connection with your use of the Services.
13. Third-Party Platforms
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
14. Changes to Terms
We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will provide notice of such changes, as appropriate, such as by sending an email, providing notice through our Services or updating the "Last Updated" date at the end of these Terms.
Your continued use of our Services will confirm your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Services.
15. Governing Law
These Terms and any action related thereto will be governed by the laws of the State of Arizona without regard to its conflict of laws provisions.
This Agreement will be governed by and construed in accordance with the laws of the State of Nevada without giving effect to any choice or conflict of law provision or rule.
16. Objective of Coaching
The objective of coaching is to support the Client in achieving their personal and/or professional goals as agreed upon by both parties. The Coach will work with the Client to identify specific areas of focus and establish goals for the coaching relationship.
17. Scope of Coaching
The scope of coaching will be determined by the Client’s goals and may include personal growth, career development, or other areas as agreed upon by the Parties. The Coach will work with the Client to identify the specific areas of focus for the coaching relationship.
18. Length of Coaching
The coaching relationship will begin on the start date of their 1st booked session and will continue on a month to month basis (the “Coaching Term”), unless terminated earlier in accordance with the terms of this Agreement.
19. Fees and Payment Terms
The fee for coaching services is dependent on the package the client chooses . Payment is due prior to the start of each coaching session. The Client will be responsible for any additional expenses related to coaching, such as materials or assessments, unless otherwise agreed upon in writing by the Parties.
20. Coaching Sessions
Coaching sessions will be conducted [on the phone/through video conferencing] at a mutually agreed-upon time. The Client is responsible for initiating each coaching session and ensuring that they are available at the agreed-upon time.
21. Cancellation Policy
If the Client needs to cancel or reschedule a coaching session, they must provide at least 24 hours’ notice. If the Client cancels or reschedules a session with less than 24 hours’ notice, the Coach reserves the right to charge the full session fee.
22. Termination
Either Party may terminate this Agreement at any time by providing written notice to the other Party. If the Client terminates the Agreement before the end of the Coaching Term, they will be responsible for payment of any outstanding fees for coaching sessions that have already taken place.
23. Disclaimer
Coaching is not a substitute for professional advice or therapy. The Coach does not guarantee any specific results from coaching and will not be held responsible for any actions or decisions made by the Client based on coaching sessions.
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